Need help choosing a photo or checking an order? Email [email protected].
What to Include
- Order questions: your order number and the email used at checkout.
- Photo questions: a brief description of what the artwork should preserve.
- Damage, quality problems or missing parts: clear photos of the package and affected items.
- Shipping questions: your tracking number, if one has been sent.
Business Details
Paint by Numbers Custom is operated by YoFane Limited, a company incorporated in Hong Kong.
Registered address: RM A5, 7/F, Astoria Building, No. 34 Ashley Road, Tsim Sha Tsui, Hong Kong.
Our manufacturing partner produces and ships kits from Fujian, China. The registered office is not a retail shop or return address. Contact us before sending a return.
Helpful Links
Read our Shipping Policy, Refund & Return Policy and Privacy Policy.